FAQ – Physiotherapy at Home

Frequently Asked Questions

Should you have any further questions you can contact us on 087 236 6518 or info@physiotherapyathome.co.za


Do I need a doctor’s referral to be seen?

Physiotherapists are first hand practitioners, and this is the reason no doctor referrals are necessary to see a physiotherapist for a specific condition. We do welcome referrals from doctors but it is not a prerequisite.


What are your fees?

We charge a flat cash fee of R750 for the initial assessment excluding travel fee. All follow up sessions are R650 excluding travel fee. Please contact our office to advise you on this fee.


Do you accept medical aid?

The practice accepts cash and credit cards. The patient will be provided with a detailed statement. We do not liaise with any medical aids, and the patient is responsible for submitting the provided statement to their own medical aid for reimbursement.


How long will the treatment session take?

Each treatment sessions is between 30 to 60 minutes long depending on your physical condition.


How long will I have to wait for an appointment?

All new appointments will be attempted to be scheduled within 24-48 hours of initial contact. We are available Mon to Fri 8:30am to 5:30pm.


Will I see the same physio each time?

You will be treated by the same physiotherapist as far as possible unless you want a change of therapist or circumstances change.


What to expect from a home visit?

As the assessment/treatment will take place in your home, please make sure that you are not interrupted during our treatment sessions. At your first session you will be assessed and receive a prescribed home exercise programme. Your follow up treatment sessions will include a brief re-assessment, functional rehabilitation and exercise prescription.


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